This policy is not a substitute for routing communications within and outside of our organization, particular as to workplace duties and projects. Customers, contractors, suppliers and employees are encouraged to report their concerns through this hotline. Since the secure online form and hotline are provided by a third party provider, any reports may be provided on a completely anonymous basis – in fact, the vendor is contractually committed to preserve your anonymity and not pursue your identiy. Even if an email address is provided for follow up questions or requests for additional information, management of The Byng Group will not know the identity of the information provider as the email address will be encrypted. The Byng Group will investigate, in good faith, any reported violations of our ethical standards and policies.