The Byng Group
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The IT Team

The IT team is responsible for all custom programming, data processing, infrastructure, training and support required by these business processes.

All customer facing functions, including appointment setup, alerts and escalation, quotes and alerts, the quote approval process, final approval and invoicing, client specific customizations and logic and client specific documentation are provided by this team.

They also support inside and field function for our account and project management, scheduling, warehousing, procurement, dispatching and manufacturing teams. Where inefficiencies in the process are identified, this is where the solutions come from.

Some of our IT team came from inside the organization. Others came from a variety of backgrounds, including software development, quality assurance and IT support roles.

Group photograph of the IT Team

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